Vision Helpdesk now supports Multi-languagesVision - “Multi-language” feature now empowers organizations to extend their business all over the globe by breaking the language barriers. Now you can provide support to your clients in their own language.
This feature mainly includes –
* Clients can change client panel language to one that they understand.
* Clients can send tickets / emails in their own language.
* Your staff has option to select language while replying tickets.
For more details check this --
http://www.thevisionworld.com/blog/vision-help-desk-now-breaks-language-barriers.html