Switching to Vision Helpdesk in two simple steps..Worried about the difficulties of switching to new helpdesk system? Vision Helpdesk now provides an innovative data migration tool. The migration tool automates the entire migration process and easily imports data from major helpdesk’s like:
* Kayako Support Suite
* Kayako eSupport
* Cerberus
* WHMCS
* Support Trio (under development)Migration of users, tickets/emails, ticket queue’s, ticket status and much more are seamlessly done that save time and efforts.
The migration tool is robust, user-friendly, and extensible migration process ensuring reliability and data integrity.
It takes just two simple steps to transfer your data from your old helpdesk to vision helpdesk.
Step 1) You need to provide your old helpdesk database login details.
Step 2) Decide which department tickets from old helpdesk should go to respective departments on Vision.
For more details please check --
http://www.thevisionworld.com/blog/switching-to-vision-helpdesk-in-two-simple-steps.html