Vision Helpdesk now supports Auto Version Upgrade — Version Updates is user-friendly and the extensible update process that ensures reliability and data integrity. Version upgrades of Vision Helpdesk are seamlessly done that saves time and effort.
It takes two simple steps to upgrade Vision Helpdesk version — Before you upgrade make sure you take your vision helpdesk files backup and your helpdesk database backup.
Step I] In Admin Section Check Available Updates — If new version is available then click on update to respective version.
Step II] Enter your account ftp login details and click on update now — our system will replace old files with new version files.. thats it.
The ftp password is stored in encrypted format — this makes upgrade process secure and safe.
For more details please check --
http://www.thevisionworld.com/vision-helpdesk-auto-version-upgrade-tool.html 
