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Author Topic: New Ticket Note - Alerts Not Showing 'Mail Body'  (Read 430 times)
Nitesh.Patel
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« on: March 25, 2010, 07:03:31 AM »
E.G:

Alert: New Ticket Note

New Ticket Note TQMT-240282 --- Ticket Details ---
Ticket Id: TQMT-240282
Subject: VPN to secondary site down
Department: Support Department
Priority: Low
Status: Open
Client: Joe Bloggs ()
Language: English


---
It should be showing the contents of the note (Note Details) I put into the helpdesk, it does not show this!
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jeremyotten
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« Reply #1 on: March 25, 2010, 12:06:05 PM »
Should be fixed ofcourse!
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