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Author Topic: Close Ticket - Autoreply Email  (Read 455 times)
Nitesh.Patel
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« on: March 30, 2010, 05:18:41 AM »
When closing a ticket, would like an option where the requestor automatically receives a templated email to say the ticket was closed with relevant information.

We're closing tickets but it's quite long winded to put in a 'predefined reply' then close the ticket after.
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jeremyotten
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« Reply #1 on: March 30, 2010, 04:30:15 PM »
ofcourse +10000000
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