Today we have released Vision Helpdesk V2.1.1 Release -- this includes fixing of some important bugs in V2.0.0 and added new features..
Features added in Vision Helpdesk 2.1.1* Anti-Spam Plugin
http://www.thevisionworld.com/anti-spam.html* ICONV support in Mail parser
* Login Integration for PHPLicengine
* Login Integration for Joomla
* Persian Language support
Bug fixes in V2.1.1* Kayako Support Suite Migration to Vision Helpdesk -- After Migration posts were blank
* V1.2 migration to v2.0.0 migration -- Ticket creation date was set wrong after migration.
* Staff shows logged in even after they have logged out.
* Removed dead link for online staff click
* On department or status change left panel refresh added.
* Alert check department wise for staff
* Staff user name and email address unique check added in MyVision >> Profile >> Edit.
* Company / Department sorting in display like Staff Access etc.
* Overdue ticket count on quick view corrected.
* Mail queue restriction for domain admin (Domain admin cannot edit other domains mailqueue)
* Domain Admins were not able to edit self .
* Domain Admin was able to delete other Domains Admin/Staff.
* Staff user name was not unique.
* Staff could not be distinguish between same full name staff (i.e two staff with same full name we not able to distinguished )
How to Upgrade to V2.1.1?Vision Helpdesk offers Auto upgrades from Admin Panel Click on >> Software Information >> Available Updates will shows updates avalaible for upgrade.
