Today we have released Vision Helpdesk V2.2.2 Release — this includes fixing of some important bugs in V2.1.1 and added new features..
Features added in Vision Helpdesk 2.2.2 * Two Way Email Parsing
* Migration of WHMCS tickets to Vision Helpdesk
* Migration from Cerberus to Vision Helpdesk
* Open Ticket in New Tab is now supported
Bug fixes in V2.2.2 * Error while attachment download from client side
* Kayako Support Suite Migration to Vision Helpdesk
* Kayako3.x Migration to Vision Helpdesk
* Spam Plugin
* Right Plugin Panel is blank after new installation
Change LogYou can find the list of files that were edited during version change V2.1.1 to V2.2.2
http://thevisionworld.com/forums/index.php/topic,38.0.htmlHow to Upgrade to V2.2.2?Vision Helpdesk offers Auto upgrades from Admin Panel Click on >> Software Information >> Available Updates will shows updates available for upgrade.